FAQ

Homebase is a cybersecurity start-up, designed and founded by MING Labs and industry experts ensuring that sensitive data remains secure in the WFH environment.

Question 1

What is the purpose of the software?

Biometric verification of a person in front of a camera via liveness detection (fraud protection). User provides a reference image of his face, on the basis of which his presence is established by means of biometric authentication in subsequent active operation. For this purpose, images of the face are taken again at irregular, random intervals during active operation, leading to verification of identity. The software is not capable of generating video sequences or interpreting images with regard to the content displayed, such as the person's clothing or the movements, activities or work performed at the time the image was captured. If no successful verification is possible three times in a row, the screen is automatically closed. The employee must log in again.

Question 2

What is generated?

A graphical processing or a biometric template is generated (description see C.2.i.).

Question 3

Where is Homebase and parter content managed/ hosted?

Germany (Amazon Web Services - Frankfurt - EU-Central-1), Ireland and the Netherlands (Microsoft Azure).

Question 4

How is the software installed?

The installation is carried out by the administrator in "silent" mode using remote deployment tools. Remote "silent" uninstall is carried out analogously.

Question 5

Where can user information be clearly seen?

All information of the individual users is managed in an administrator console, e.g. time of log-in, number of locked screens, etc. The overview is provided via agent and client. The overview is per agent and per client. Additional individual settings can be configured per client.

Question 6

How is the data processed or stored?

The employee's mail address is linked to the BCID created (Biometric Class ID for the pseudonymised connection of the employee with his/her biometric template).
Log data on successful/failed authentications, viewable in the customer's dashboard by the respective administrator (not viewable by Homebase).

Question 7

Are photos stored?

In general, photos are collected by Homebase and forwarded to the Homebase Web Service in real time, without local intermediate storage, via an encrypted connection.